Vintage New Leaf Samir Sequin Cocktail Dress w/ Puff Sleeves

Westdale Vintage Refund Policy

At Westdale Vintage, we take pride in offering unique, one-of-a-kind treasures. Due to the nature of vintage and pre-owned items, our refund policy is designed to ensure fairness and transparency.

General Policy

• All sales are final on vintage items.
• We do not offer refunds or exchanges for reasons such as change of mind, fit, or minor imperfections that are characteristic of vintage items.

Exceptions

Refunds or exchanges may be offered under the following circumstances:

• Item Not as Described: If the item you purchased was misrepresented (e.g., incorrect sizing, significant undisclosed damage).
• Defective Items: If an item is found to have major defects that were not visible at the time of purchase.

Eligibility for Refund/Exchange

To qualify for a refund or exchange:

• Contact us within 7 days of purchase (or receipt for online orders).
• Provide proof of purchase (receipt or order confirmation).
• Return the item in the same condition as it was sold.

Non-Refundable Items

• Sale or clearance items.
• Customized or altered items.
• Items with known and disclosed imperfections.

Process for Returns

• Email westdalevintage@gmail.com or visit us in-store with your concern.
• If approved, refunds will be issued via the original payment method or as store credit within 7 business days.